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Introduction

In today’s globally competitive scenario, Organizations are realizing that maintenance and management of infrastructure and facilities are two key functions pivotal to the success and improved profitability for the organization.

Management gurus define Property Management as being a function performed during the operational phase of a facility or building’s life cycle, which normally extends over many decades. It represents a continuous process of service provision to support the owner’s core business and one where improvement is sought on a continuous basis. These services help corporations and institutions develop and execute strategies designed to achieve specific occupancy and management objectives. Property Management adds to the quality of the building and ensures that the asset value of the building increases as well.

Today, many companies looking for operational excellence whilst outsourcing the property and facilities management to agencies that have the expertise and know-how. Professional management of property assures:

- Value appreciation of the property.
- In retail properties, appreciation of the income from the property
- Increased cost-effectiveness.
- Reduced responsibility in non-core areas of business.
- Focus and productivity in areas of business expertise.
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